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Browser or Mobile Operating System Update Required


Your financial safety and security is important to us. To continue accessing you will need to update your browser or mobile operating system prior to February 8, 2019.

Frequently Asked Questions


Browser or Operating System


Microsoft Internet Explorer (IE) Browser

Version 11 and higher

Mozilla Firefox Browser

Version 27 and higher

Google Chrome Browser

Version 38 and higher

Apple Safari – Desktop Browser

Version 7 and higher for OS X 10.9 (Mavericks) and higher (7)

Apple Safari – Mobile Operating System

iOS 5 and higher

Android – Mobile Operating System

Lollipop (5.0) and higher

How do I update my mobile device Operating System (OS)? 


To learn how to update your Android device visit:

To learn how to update your iOS device visit:

If you have additional questions, please reach out to your carrier for technical support, or call us at 505-889-7755 (800-347-2838 outside of the Albuquerque area).


How do I update my browser?

Select your browser from the following list for update steps: 

What will happen if I don’t update my browser or mobile operating system? 

If you have not updated your browser or mobile operating system, and your version does not meet our security requirements, you will not be able to access

Please contact us if you need additional assistance.